Privacy Policy

Effective date: December 11, 2025

This Privacy Policy explains how Lloyd's Landscaping & Stonework (“we”, “us”, “our”) collects, uses, discloses, and protects the personal information you provide when you visit or interact with our website, use our services, or contact us.

1. Information We Collect

We may collect the following categories of information when you interact with our website or services:

Contact information: name, email address, phone number, mailing address when you request estimates, ask questions, or book services.
Business information: company name, job title, billing information (for invoicing when you hire us).
Communications: messages you send to us, including email correspondence and text messages.
Technical and usage data: IP address, browser type, operating system, pages visited, referring URL, and device information collected through cookies and analytics tools.
Photos or files: any images or files you provide to help describe your landscaping or stonework project.

2. How We Use Your Information

We use personal information for the following purposes:

To respond to inquiries, provide estimates, schedule services, and communicate about your projects.
To process payments and invoices.
To improve our website, products, and services through analytics and customer feedback.
To send administrative messages, appointment reminders, and promotional materials (where you have consented or where allowed by law).
To comply with legal obligations and protect our legal rights.

3. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to operate and analyze our website. Cookies help remember your preferences and recognize returning visitors. You can control cookies through your browser settings; however, disabling cookies may affect the functionality of our site.

4. Third-Party Services

We may share data with trusted third-party service providers that help operate our website, process payments, provide analytics, or support our business (for example: payment processors, email platforms, and analytics providers). These providers are authorized to use your information only as necessary to provide services to us.

5. Analytics

We use analytics tools (such as Google Analytics) to understand site traffic and user interactions. These services collect technical data as described above and may use cookies. You can opt out of some analytics tracking with browser add-ons or by adjusting your cookie preferences.

6. Marketing Communications

If you sign up to receive marketing emails, we will send promotional content about our services and offers. You may opt out at any time by clicking the unsubscribe link in our emails or by contacting us directly at the address below.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction or deletion of your personal information.
Request restriction of processing or object to certain processing.
Receive a copy of your data in a portable format.

To exercise these rights, contact us using the information below. We may ask you to verify your identity before fulfilling any request.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards intended to protect personal information. While we strive to protect your data, no security measures are perfect or impenetrable. If a data breach occurs, we will comply with applicable legal obligations.

9. Children’s Privacy

Our services are not directed to children under 13 years old. We do not knowingly collect or maintain personal information from children under 13. If you believe we have collected information about a child under 13, please contact us so we can delete that information.

10. International Transfers

If we transfer personal data across borders, we will protect it in accordance with this Privacy Policy and applicable law (for example, by using standard contractual clauses when required).

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.